Hyatt Centric Wall Street New York

We had booked 2 double rooms and both were upgraded to a suite. The staff were very helpful at all times. The rooms were perfect and huge. The hotel was very quiet although some street noise is to be expected. The location of the hotel worked very well for us. We were able to explore lower Manhattan on foot including places like 911 museum, Law courts and Brooklyn Bridge. The Piers provided a great place to spend an evening relaxing with plenty of options for food. A taxi/UberXL to Midtown cost between $40-$70. We were very happy with the hotel and couldn't have wanted for better. So glad we found it.

I was able to meet Claudette over the phone and her customer service blew my mind. I was traveling with my daughter and got to NY very late and she reassured me over a credit card mix up. She checked up on me and went above and beyond to make sure my stay was incredible even with making sure my daughter was comfortable (it’s hard to keep these teenagers entertained now if it’s not TikTok or internet lol) but the experience was amazing and I definitely will come again!!!

We stayed in a premier suite and it was AMAZING!!! And HUGE! And beautiful. Loved the size, the large floor to ceiling windows, with sheer shades and also black out curtains for sleep, as well as the window seats everywhere. The large dining table with a multi-device plug in the center. The mini kitchen with sink, fridge and dish washer. The large bedroom with the comfiest king size bed and the walk in rain shower room with bathtub as well.

Location is prime; close to bars, restaurants and commutable to other parts of the city and Brooklyn. Hotel lobby was better than expected; staff was super friendly and accommodating. Room was huge and I stayed at a lot of hotels and for the price and square footage, I was surprised. The shower was big! if you can, it will fit six people comfortably! The window blinds go up and down automatically with the touch of a button. The room is very techy!